At VCyon ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API service and website.
By using our service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
1.1 Personal Information
We may collect the following personal information:
- Name and email address when you create an account
- Billing information for paid services
- Communication preferences and support interactions
- Profile information you choose to provide
1.2 Usage Information
We automatically collect certain information about your use of our service:
- API usage statistics and patterns
- IP addresses and device information
- Browser type and operating system
- Access times and referring websites
- Error logs and performance metrics
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve our service performance
We use the collected information for the following purposes:
- Provide, maintain, and improve our API service
- Process transactions and send billing notifications
- Respond to customer support requests
- Send important service updates and security alerts
- Monitor and analyze usage patterns to improve performance
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Send marketing communications (with your consent)
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our service, such as:
- Cloud hosting and infrastructure providers
- Payment processing services
- Email and communication services
- Analytics and monitoring tools
3.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes or government requests
- Enforcement of our terms of service
- Protection of our rights, property, or safety
- Investigation of fraud or security issues
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response and breach notification procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records for legitimate purposes
Depending on your location, you may have the following rights regarding your personal information:
6.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
6.2 Correction and Deletion
- Correct inaccurate or incomplete information
- Request deletion of your personal information
6.3 Processing Restrictions
- Object to certain processing activities
- Restrict how we process your information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Other appropriate safeguards
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us: